Careers
Join our team and be part of a dynamic community dedicated to revolutionizing career opportunities. We are seeking ambitious individuals who thrive in a collaborative environment, possess a passion for innovation, and are eager to make a meaningful impact on the lives of others.
Case Manager (Success Coach)
Benefits: Medical, Dental, Vision, 401k, 15 days PTO, holidays, 5 sick days
JumpHire is looking for a motivated Success Coach to join our training program. As a Success Coach, you will be responsible for supporting trainees throughout their progression within JumpHire. You will connect trainees to community resources and help them develop a plan to minimize obstacles in their lives. The Success Coach will have regular check-ins with trainees to make sure they are progressing properly during their journey within JumpHire.
Duties: Provide support and encouragement for JumpHire members throughout their training; monitor and report members’ progression; develop customized plans to help members minimize barriers to success; work with JumpHire admin to enhance members’ experience; provide and prevent churn of members.
Job Responsibilities:
- Advocate for needed services and entitlements; obtain additional resources; intervene in crises; provide personal support
- Assess each member’s unique needs
- Develop action plans to help minimize obstacles to success
- Conduct orientation for new members by reviewing assessments and applications
- Evaluate members’ strengths and weaknesses through check-in meetings
- Establish resource programs by setting schedules and routines
- Coordinate and arrange financial aid with the admin team
- Monitor participant progress by verifying members’ attendance; observing and evaluating training progression
- Maintain members’ records by reviewing case notes, logging events, and monitoring progress.
- Communicate to Executive Director on members’ progress by conducting weekly meetings and evaluations
- Relay pertinent member evaluation results to the admin team
- Prepare members for graduation through scheduling mock interviews and exit interviews
- Offer suggestions to improve existing program design by evaluating current workflow and changing participant needs
- Share suggestions to admin team and assist in implementing changes such as rewriting policies and procedures
- Prepare monthly reports by collecting, analyzing, and summarizing training progression
Position Profile
- Outgoing personality and enjoys speaking to people
- Ability to operate with a high level of integrity
- Strong interpersonal skills and skilled at resolving conflict and deescalating situations
- Ability to use good judgment for decision making
- Problem-solver and “can-do” attitude
Job Requirements:
- A high school diploma or GED
- 4+ years of social work experience or experience in a similar occupation
- Professional or personal experience supporting individuals from disadvantaged communities
- Ability to communicate effectively with young adults
Background Check:
As a condition of employment, you will be required to submit to and satisfactorily clear a fingerprinting, background screening, and drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test.
JumpHire is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age, or disability.
Job Type: Full-time
Pay: $55,000 – $60,000 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Social Work: 2 years (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: Chicago, IL 60612
Licensed Mental Health Therapist
What You’ll Do
The Licensed Mental Health Therapist is responsible for the following:
- Building and maintaining relationships with program participants throughout the duration of their time in the program.
- Maintaining regular contact with all current program participants (approximately 15 – 40 participants) and maintaining monthly conduct with alumni
- Conducting sessions with current program participants and alumni as needed
- Providing group sessions to current program participants (approximately 3 times a month)
- Maintaining participant files and providing resources to participants on an as-needed basis
- Developing individual plans alongside participants to eliminate barriers in their lives
Salary: $70,000
Who You Are & Keys to Success (the must-haves)
To be successful in this job, you will excel in four areas:
- Relationship-building: You develop and maintain strong, collaborative working relationships with a diverse group of stakeholders and can bring in partners from community resource organizations to collaboratively remove barriers to employment for participants.
- Practice ethically & professionally: You practice maintaining ethical standards in all that you do and demonstrate professionalism every chance that you have. You have incredible time management skills. Your practice is orientated around measurable change in clients lives and usually involves SMART goals & skills building.
- Outstanding Communication: You recognize that every participant is different, you may have some that need time to warm up to you, while some aren’t afraid to divulge their life story from the start. You understand that communication needs to be personalized to each participant and interpersonal skills go beyond the context of therapy itself. Also, you are aware of differences in ethnicity, culture, and background, and be self-aware of personal biases that may hinder or create barriers within the therapeutic relationship.
- Inclusive leadership and management: You approach leadership with a mindset of “power with” rather than “power over” and regularly include others in decision-making. You have experience managing multiple projects and keeping tasks from slipping through the cracks. You use resources wisely.
Knowledge of workforce development and prior experience in the field are both plusses, but are not requirements.